Reported anonymously by Revolut employees. Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank 2014. You can find more information about Revolut exchange rates here. Issues with deposits; How do I add money to my Revolut account with another card? Local CZK/HUF account details change for non-residents. I can not too with Google pay . Youll receive a Visa or Mastercard and get to manage everything from spending to withdrawals all from the app. Has anyone experienced this? We figured they dont call themselves a bank because they dont actually have any branches where you can walk into. Useful Tip: If you cant hold the currency you want to pay with on your Revolut card, always pay in USD. Bonus Tip: For extra security, use the Revolut virtual card to safely pay for your travel adventures. The Hilton Credit Card from DKB is as well not working, same problem, Hi Nothing that is worth the hassle anyway, unless it is a one time low amount transfer. Can anyone help? You can use it to pay wherever the Mastercard Acceptance Mark is displayed. We use cookies to personalise your experience on Revolut. Press question mark to learn the rest of the keyboard shortcuts. You can then: See how much you're spending in pounds and pence. The Revolut USA Prepaid Mastercard and Revolut USA Prepaid Visa card are issued by Metropolitan Commercial Bank pursuant to a license from Mastercard International and Visa and may be used everywhere Mastercard or Visa is accepted. Cheers! But from what youre describing, it does not sound like this is the limitation thats causing problems here. It appears that I cannot top up by more than 26, payments with values above 27 are denied. Chat in app is not working i dont know how to fixed. I cannot top up as well. Have you tried using the DKB debit card with Apple/Google Pay for topping up? Whether you're looking to save money spending abroad or sticking to your budget with our built-in budgeting, get more from your money with our Standard account, Upgrade to a global lifestyle. Although like I mentioned in my original post, this certainly wasn't the case a year ago, but this has clearly changed. On some days you may wait 5 minutes for a live agent, but on another day it can take up to an hour. Revolut will probably say its not their fault either. I cannot top-up Revolut from my bank account. Their travel card includes worldwide withdrawals in their ATM limit, giving you access to your money abroad. Note: The interbank exchange rate is what banks use to swap or exchange currencies. Revolut offers you a whole lot more than just the best travel card on the market. Saving money with Revolut sounds awesome, but how exactly do you buy Forex for travel with your local currency? mit der neuen DKB-Debitkarte aufladen kann. Spend in 150+ currencies at the mid-market exchange rate. How can I add money using my linked bank account? Max daily cash withdrawal: 500 CHF The list just goes on. Thats like getting the same rate you see on Google or on apps such as XE. Yes checked spam - nothing, so because of poor UX design I am not stranded in a foreign country with no access to funds??? 15 days ago approximately, the app asked my if I was somewhere so far from my place, so I said no. Leave your credit card in your wallet, don't go near an ATM, and come armed with US dollars in cash that you can change into pesos on the ground. Revolut Ltd is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900562. Its like having a bank round the clock at your fingertips. When will the money reach my Revolut account? Unable to find contact to any real person, only community forum, chat bot etc. Activate 10 emergency credit if your balance drops below 1. Does An Post work with Revolut? If you dont, your card will convert the money for you and charge a conversion fee. The magic happens in the Revolut mobile app which is how you manage your money. Max daily cash withdrawal: 40,000 JPY There are certain things Revolut can improve, and its only fair that we share them with you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Heres a quick step-by-step guide on how to get started. You get a free card with Revoluts transparent standard pricing plan. Most similar products either charge a top up fee of anything up to 4% or don't accept cards for top up at all, instead encouraging top ups by bank transfer and direct wage payments. Please check out the rules before posting. With standard shipping, it can take up to nine business days to receive your Revolut card. Get the confidence to spend, invest, and save smarter across the globe, Get ultimate power with the full package. Max daily cash withdrawal: 2,500 CNY But with Revolut, you can exchange and hold 31 different currencies all in one card. Tip: If youre travelling in a group or as a couple, you should each consider getting a Revolut travel card. Make contactless, Apple Pay and Google Pay payments. Some of them may charge you an extra withdrawal fee on top of the normal fees. I have spent hours with customer service on both sides - Revolut and my bank, but nobody can answer the question why and nobody is able to fix it. By Posted ekologisk jord storsck In felskning parkeringssensor volvo "Revenue has grown considerably compared to FY 2021, with particularly strong growth in payments, as we welcomed millions of new customers and more people chose to travel again," says Mikko Salovaara, CFO of Revolut. Since we have ATMs where you can withdraw & deposit cash in/out of your account/card. Most ATM machines had hash deposits back in the days - sounds almost bizarre today. Your adventure travel and expat guides! We take into account the small 1% charge we apply to top-up with a credit card, and assume 50% was spent on card, and 50% was withdrawn from an ATM. Revolut is not responsible for any delay with respect to when funds remitted to your Revolut Card account will be available or deposited to your Revolut account or any failure of the Participating Retailer to accept or properly process the funds remitted. You may not cancel any Cash Deposit once it has been initiated. So pretty much any where Mastercard and Visa is accepted. As far as I know, Mastercard didnt implement this the same way for Maestro. When I try to top up I't fails. You can use your card to make payments in more than 140 currencies. But if youve never heard of it or youre wondering how does Revolut work, well be happy to enlighten you. You can top it up by bank transfer, debit or credit card, and Apple or Google Pay. For example, using your card in Brazil will incur a cross-border fee because we do not offer the Brazilian real as a currency. At card issuer (=VISA)? Revolut Ltd is a company registered in England and Wales (No. Its 200 if you live in Europe and $300 for Revolut card holders living in the USA. Do you know how to deal with the problem. Do we have that in EU? Transferring the money from my main bank account to revolut via UK sort code and account number worked though. You get 5,000 / 6,000 / $6,500 per month with your free card. Find out how we use Revolut to deposit money to the crypto trading app, Binance for FREE and use the savings to grow our investment portfolio. Max daily cash withdrawal: 6,500 ZAR y if I was somewhere so far from my place, so I said no. How do I transfer money to my Revolut account from another bank account? If youre loving the top 3 tips, tip #4 is the cherry on top. So you can try out the best travel card for yourself. Welcome to the unofficial Revolut subreddit - for users and anyone interested in the discussion. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Top up worked smoothly for a couple of days and then the exact same amount, the exact same card was declined. Revolut has changed the way people bank and thats the reason why weve made the best travel card our only card. Ibhave no idea how to fix that. To get started all you have to do is the following: Tap on 'Accounts' tab Click the 'Add money' button Input your debit card or bank account information and tap 'Continue' Enter the amount of money you want to add and then tap the 'Add money' button. This means that you can also withdraw foreign currency to the equivalent of the monthly ATM withdrawal limit (200). It also lists 7 honest reasons why you should never travel again without ordering your free Revolut card today. There is a new limit in top ups and also inability to top up from certain cards I added money with my linked bank account, but I can't see it on my account in Revolut. Ive been on hold in the chat for the last 30 minutes with the message that A live agent will be with you in roughly 1 min., I have been waiting for the agent from 10/06/2020 its a joke. To read our FAQs, manage your card or contact us about using it: There are three ways that you able to obtain a Travel Money Card, each very simple. Since a few days/weeks I cant top-up my Revolut account (Premium) from my belgian issued Maestro card. You can thank us later. Thanks a lot though for the suggestion, I didnt think about that one. You can find more information about how to top up to your Revolut card here. 4 [deleted] 2 yr. ago [removed] Tulex 2 yr. ago Put your card on a table and pile 500Euros banknotes on it. but I would guess its easy way to trigger AML check. This guide contains affiliate links. If youre looking for the best bank card to travel with in 2023, Revolut has it all, and more! But we feel the fees Revolut charge to top up using a credit card is just too high. Same 27 EUR limit? I have 3 in my city. For example, if you are using the card in Spain you should always choose to pay in euro if offered a choice; choosing to pay in sterling (GBP) in this example would allow the merchant to exchange your transaction from euro to sterling. Deutsche Kredit Bank (DKB). Will I be charged for an inbound transfer? Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I was able to top up yesterday using Google Pay, not today due to There was a problem with your transaction error. We have Swedbank, SEB bank, Luminor ATMs that allow cash deposit into the debit card. it is. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Be sure to collect a receipt from the Participating Retailer confirming your Cash Deposit. NOMAD AND IN LOVE 2023 ALL RIGHTS RESERVED PRIVACY POLICY DISCLOSURE IMPRESSUM DONATE, Crafted on OceanWP | Powered by SiteGround, 7 Honest Reasons Why Revolut Is The Best Travel Card in 2023 (A Review of the Pros and Cons), What is Revolut and How Does the Travel Card Work, Revolut Review: Why You Need To Get The Best Travel Card, full list of countries where you can get a Revolut card, Revoluts transparent standard pricing plan, more information about Revolut exchange rates, more information about how to top up to your Revolut card, full list of currencies not supported by Revolut card, deposit money to the crypto trading app, Binance for FREE, The Cheapest Budget Car Rental in Europe: Rent A Car For 1, Traffic Fine Abroad: 5 Tips to Help You Reduce a Speeding Ticket in Europe (As Much As 30%), Scuba Diving For Beginners: Scuba Certification and Gear Guide, Scuba Diving Gear For Beginners: What Equipment Should You Buy vs Rent, Kourtaliotiko Gorge: How To Get There And Find This Magical Waterfall in Crete, Greece, 27 Essential Tips To Know Before Driving in Crete: The Ultimate Greece Road Trip Guide, How Expensive is Crete? Normally I top up my traditional Caisse d'Epargne account with cash then I use my debit card to transfer it to Revolut easily. Unfortunately, American Express is not supported. Spend in 36 million locations worldwide, and top up and manage your card in the app or online. Max daily cash withdrawal: 300 GBP Still when I try to add cash I first get the HSBC identify yourself screen which says on for seconds then the payment is not allowed by it seems Revolut. Hi. Withdrawal charge: 1.5 GBP, HKD Hong Kong dollar Max daily cash withdrawal: 1,700 PLN Send money in 28 currencies, including 1 fee-free cross-border transfer. You may be required to provide identification to the Participating Retailer to complete your Cash Deposit. ATMs that support cash deposits are still pretty widespread in France, but they're usually always indoors. You get a free prepaid debit card with your Revolut account. For information regarding how we collect and handle your personal information, please refer to our Privacy Policy. If the currency falls outside of any of the 22 we offer on your card, youll be charged a cross-border fee. For more information, please see our A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. Useful Tip: To guarantee the best rates, only exchange currencies weekdays (Mon-Fri UTC) during working hours (8am-5pm). Find out more information by reading thePost Office Travel Money Card's terms and conditions. Contacted Revolut support, they blame Card Issuer. If you need foreign currency (Forex) for your travels, simply exchange currency in the app to lock in the best rate. That's it. Ive tried contacting Revolut support and I got the following answer (from Rita the bit): You can add money to your Revolut account with a card in AUD, BGN, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HRK, HUF, JPY, NOK, PLN, RON, SEK, USD, ZAR. But not everything is perfect. Banking services are provided by Metropolitan Commercial Bank, Member FDIC, and are subject to the terms of a, FDIC-Prepaid Cards and Deposit Insurance Coverage, 7-day Rolling Limit: $3500 or 10 deposits, 30-day Rolling Limit: $5000 or 15 deposits. Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Via our travel app: you can order and store up to three Travel Money Cards in our, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. These allow us to recognise and count the Lets jump straight into what you get with the Revolut card. You can load money easily to your Revolut Card account at select retailers (each, a Participating Retailer) via Cash Deposit for a small fee, collected by the Participating Retailer. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached if its been sent in the post. Its either a bug (support might know more) or Revolut is phasing this out for Maestro cards which are going to be replaced with Mastercards in the next couple years. I was thinking that i could use a money transfer service (western union/ money gram etc.) I added money with my linked bank account, but I can't see it on my account in Revolut. Withdrawal charge: 200 JPY, NOK Norwegian krone Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Order online,via the app or pick one up in branch and load it with any of the 22 currencies it holds. Called Swedbank Today, and they told me that I could input cash into any other banks card if that bank has an agreement with the ATM I would try to deposit the cash, in this case Swedbank and Revolut. All good now. But youll have to pay a 0.5% fee if you exceed this limit. Revolut claim to be a Fintech company that offers banking services in several countries across the world. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. This means if you click on our links and buy something, we may earn a commission at no extra cost to you. Enter the amount of money you want to add and then tap the Add money button. You can freeze it as soon as youve complete the transaction. So I can pay multiple times, but only as long as the payment is smaller than 27. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. Thats a specific problem with DKBs debit card. Revolut adds new currencies from time to time, but here is the list of currencies they currently support: To get the most out of your Revolut account, top up with your debit card as it is usually free. Revolut doesn't charge to pay with a RevolutCard abroad and allows you to withdraw 500 free from an ATM per calendar month, with a 2% fee thereafter. Press J to jump to the feed. The Revolut card removes all of the stress of carrying all your Forex with you on your trips. This limit increases automatically when a card is used more often. Unfortunately American Express is not supported. The Post Office Travel Money Card can be loaded with up to22 currencies at any one time. Max daily cash withdrawal: 3,000 HKD No need to carry lots of cash abroad. Just be wary of cash machine operators. Or you may go over your free limit and pay 2% above this amount. Youll also have full control of all your cards, allowing you to freeze, adjust limits and even change your pin. Withdrawal charge: 15 CNY, CZK Czech koruna Withdrawal charge: 600 HUF, JPY Japanese yen I restarted the App, reinstall the app but the problem continues. Withdrawal charge: 50 CZK, DKK Danish krone The best way to stick to these limits is to budget. can i top up my revolut card at post office. Can someone help me. Revolut fees are always displayed in the app before you top up, so you always know what youre paying. number of visitors to our website, and see how visitors browse our website, so we can improve it We provide a range essential financial services, from savings, borrowing to money transfers. There are no charges when using your card in retailers in the country of the currency on the card. Hello, do you know if it's possible to deposit cash from ATM into my card/account? We need to use these cookies to make our After speaking to them They removed the block on my account . Revolut has you covered! You may also want to consider waiting for your limits to reset in the next month to avoid paying fees. 900412). Now I cannot top up even 10 euro worked yesterday. I am not aware of any such agreements. Specific limits apply for: If you are in the UK or EU, transfers British Pounds (GBP) to UK beneficiaries are limited to 250k per transaction, 500k per day, and 1m per week. Powered by Discourse, best viewed with JavaScript enabled. If you lose your RevolutCard whilst you're travelling, we'll get a new card to you in up to three business days. We absolutely love the fact that you can top up your Revolut account using a credit card. We always estimate our travel costs to make sure we dont over spend and pay any fees. The money will be added to your account, usually in about 60 minutes. Adding money to your Revolut account is super easy. Withdrawal charge: 3 SGD, THB Thai baht Revolut doesnt have any physical branches, so you wont need to worry about bank heists (just kidding). The same bank card that worked every month just doesnt work. How do I transfer money to my Revolut account from another bank account? Withdrawal charge: 20 SEK, SGD Singapore dollar Select a Participating Retailer location; Present your Revolut card and cash amount that you wish to deposit to the Participating Retailer; and. But what really sets Revolut apart vs mobile banks such as N26, is that youre getting a lot more value. If you top up with your credit card, they add a fee of about 2%. In other words, if your credit card is in USD, load your Revolut card in USD. Note: You can access the full list of countries where you can get a Revolut card here. I can top up only when I reinstall the app and then enter CVC or when I re-add the card. Wed personally like to think of Revolut as a mobile bank that truly is, as they claim, radically better. Activating a card is an extra security measure we've added to ensure you've received your card. We had to try them all. Tried with different cards, but Im unable to can. Just bear in mind that Revolut charges fixed rates and adds a mark-up outside working hours. Cards ordered online and in-app should arrive within 3-5 days. I am having trouble topping up Revolut as well. Normally I top up my traditional Caisse d'Epargne account with cash then I use my debit card to transfer it to Revolut easily. The easiest way to top up your Revolut card is by using a credit card or a debit card. Max daily cash withdrawal: 1,700 AED Honestly, what Revolut offers is just brilliant! At Revolut weve made it super easy to get started in minutes. Max daily cash withdrawal: 750 NZD Can you do anything if I have a problem using my linked bank account to add money? It's expensive for Revolut to process card top ups. We simply couldnt be sure which one was the best. When will the money reach my Revolut account? If it is repeating and higher amounts, you will quickly be flagged for AML. What good is it to have a debit card which you cant use? Note: You can also add money using bank transfer, with cash or cheque, and with Apple Pay or Google Pay. For loads in Great British pounds, a load commission fee of 1.5% will apply (min 3, max 50). We offer a range of postal services to send, collect and return items, including regular sender services. I found others on Internet, who struggle with the same 27 EUR limit problem with Revolut and are not DKB customers and at the same time can use their debit cards for other online payments without limits, so I am inclined to believe it means that issue lies on Revoluts side. *No charges when you spend abroad using an available balance of a local currency supported by the card. I need for someone to help me, my account was blocked because i had a chat with an agent on thursday that was not asking the right question, since then i uploaded in my chat a lot of documents ,but nobody is answering, i need for someone o assist me in this issue, maybe an email or a phone number, anything.T. Whatever your plans are, make sure you take your Revolut travel card with you on your next adventure. Hi, Since Revolut have stopped excepting credit cards, it will not let me top up with my Spanish DEBIT cardit keeps saying credit cards are not supportedIts a debit card and not credit. To be honest, weve just scratched the surface because there are many more reasons to use Revolut. See full information below, which is applicable to all currencies available on the Travel Money Card. This might be one. Order your free card today and try it for yourself. Privacy Policy. Registered number 2154540. Your card is now ready to use. Order your card online or through the Post Office travel app and we'll deliver it within 3-5 days. Sometimes if you have a poor cellular/WiFi connection, the app will be stuck (e.g. If you need any more money saving tips on how to get the most out of your Revolut card, wed love to hear from you so we can share all our secrets with you. And the best thing is that there arent any hidden fees or commissions if you stay within your limit. For example, if you have a UK bank account, make sure you add GBP. SmartDelay shows Something has gone wrong :(. You can check your recent transactions, view your PIN, transfer funds between different currency wallets, top up your card, freeze your card and more. Youll increase your limits if you spend collectively. Can't donate? Contact us via Email, Messenger or WhatsApp. there are ATMs that allows to deposit into bank account, not card (euronet for example, but not sure if in your country). So I can pay multiple times, but only as long as the payment is . Due to international restrictions in place, its not possible to top up your Revolut account with a bank card issued in Russia or Belarus. Withdrawal charge: 3.5 NZD, PLN Polish zloty But if this guide has saved you time, money or made your life easier, feel free to buy us a coffee. What? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You should add money in the currency that your card is held in. While we love travelling the world, we hate the thought of having to buy Forex before our trips. it is. Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card. We would like to show you a description here but the site won't allow us. So if your mobile phone is lost, you wont be able to contact Revolut without installing the mobile app on another device. How do I add money to my Revolut account with another card? So I believe this is just in app issue and service is working? And if you'd like to leave a comment, tweet us. What if my IBAN for SEPA transfer is not accepted? After you've activated your card, you can manage it using our travel app or via a web browser. Keep reading to learn how to buy Forex on the app. A monthly maintenance fee of 2 will be deducted from your balance 12 months after your card expires. Whichever way you choose to order your card, don't forget to activate it once it arrives. Heres what youll get for FREE with a Revolut card on the standard plan: Just stick to these limits when you travel and youll never have to pay any bank fees again. Was wondering about those. Knowing which ATM to use will certainly save you a ton of money on your travels. I have no insight whatsoever but the first thing that comes to mind are new tougher rules for strong customer authentication. Post Office Limited is registered in England and Wales. This would mean your transaction has gone through two exchange rate conversions, which will increase the total cost of your transaction. Can you do anything if I have a problem using my linked bank account to add money? My assumption is that DKB is to blame here. And after a year, weve come to the conclusion that Revolut is simply the best travel card weve ever used. I just ignore that something was wrong message. New comments cannot be posted and votes cannot be cast. Can I use Apple Pay or Google Pay to add money? Any Cash Deposit made via the Revolut app will be deposited to your Revolut card. Input your debit card or bank account information and tap Continue. The chat support doesnt work - it said that it would transfer to the correct department and then I never heard back. Local CZK/HUF account details change for non-residents. Depending on where you live, you may either get a Mastercard or a Visa card. No charges when you spend abroad*. can i top up my revolut card at post office. The moment of truth has finally arrived! Sending money to your friends and family is even easier with Revolut. Note: Certain exchanges rates such as Thai Baht include an extra mark-up (1%) and a fee (0.5%). Hi, for some reason Revolut isnt sending my CVC when I top up with my card on the app. There is no option to increase the limit ony my banks side. without actually first putting it on one of your other banks card and then transferring it to Revolut, New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Ive read somewhere that about 90 percent of Belgian bank accounts are connected to SCT Inst. Useful Tip: If youre withdrawing Forex, make sure you calculate the amount in your local currency before heading to the ATM. You can add money to your Revolut account with a card in USD. We currently support Mastercard and Visa cards. What should I do if a transfer doesn't arrive to my Revolut account?