Full Services Maintenance Agreement. Are there any restrictions on when, during the products life, I can purchase service? A Xerox Full Service and Maintenance Agreement delivers the personal attention you deserve and the powerful results you expect. Not Covered routine user maintenance (see operator manual), Customer Replaceable Consumables (CRCs), and customer abuse or blatant misuse. service for products covered by a Xerox Service Agreement, which include: If you do not have a Xerox Service Agreement you will need a billable service call: All Service Agreements (except Conversions) are available in two forms: Globalt netværk af Xerox Premier Partners, Tilbud om tilbagevendende on-site service, Løsninger til arkfremføring og efterbehandling, Løsninger til små og mellemstore virksomheder, Onsite coverage up to 24 hours a day, 7 days a week, Short term extended coverage for special project needs, Weekend and holiday coverage for routine recurring needs, Guaranteed response time to ensure critical availability, Inquire about any of our unique service capabilities, Configuration and connectivity troubleshooting, Software application and integration support. Owen Sound 329 10th Street West 519 376-9376 Collingwood 532 6th Street. necessary. Xerox Customer Service is available to provide information, answer questions, and take service calls. You can customize your Full Service Maintenance Agreement to meet your specific needs: Onsite coverage up to 24 hours a day, 7 days a week … All customers of Xeratek Document Solutions have the option of taking an Annual Maintenance Agreement (SMA) or an all-inclusive and comprehensive Full Service Maintenance Agreement (FSMA) when purchasing Xerox Equipment. X-Digital provides full-service maintenance agreements for Xerox Color and B&W production and office devices across Los Angeles, Orange County, San Diego, and Inland Empire. Customers have a number of options for the delivery of telephone support and on-site black-and-white. What is the cost? 2 Addl Yr Svc; Extended Quick Exchange Service For Total Of 3 Yrs Quick Exchange Service When Combined With Any 1 Yr Warranty. Maintenance should be the #1 factor when buying a used/refurbished Xerox machine. Labor: current rate/hr - 1/2 hour minimum. The Xerox Total Satisfaction Guarantee applies to equipment under a Xerox warranty or a Full Service Maintenance Agreement and is subject to certain conditions. terms and conditions of the fuji xerox business centre sunshine coast full service and maintenance agreement (fsma) FXBCSC Pty Ltd trading as Fuji Xerox Business Centre Sunshine Coast will be referred to hereafter as FXBCSC. Please select a category that best meets your needs; complete the form and click submit. © 2021 Xerox Corporation. Security: the peace of mind of not having any unexpected repair costs. If you need to request a Service, please click here. Xerox Full-Service Maintenance Agreement How Does it Work? Once the machine is delivered, Xerox will come to your location, install the machine, and inspect the machine to make sure it is rebuilt to satisfy the requirements of the Xerox service staff. Service Offerings may vary by country: Please contact your your local Customer Support Center or Reseller for details. Service Agreement. Why should I buy a Xerox Service Agreement at the time I purchase my new product rather than wait until my warranty ends? Customer Number 999999999. Response Time: best effort, but always prioritized behind warranty and Service Xerox® og PrimeLink® er varemærker, der tilhører Xerox Corporation i USA og/eller andre lande. Service Agreements offer a great way to predict total costs for all your printing support, making budgeting for the year a snap. Here are some key reasons why your Full Service Maintenance Agreement (FSMA) is a great value – and a smart business decision: 1. 519 … Standard service coverage hours are from 8 A.M. until 5 P.M., Monday through Friday, excluding designated holidays. If the product is not under an original product warranty or covered by a Xerox Applicable During 1st 90 Days Of Product Ownership For The Phaser 6022. If not, they ¾. Here are some key reasons why your Full Service Maintenance Agreement (FSMA) is a great value – and a smart business decision: 1. You can customize your Full Service Maintenance Agreement to meet your specific needs: A Full Service Maintenance Agreements grants you access to our 24-hour 7-day-a-week certified telephone support center and award winning online knowledge base that contains videos, FAQs, How Tos, drivers, and documentation. Xerox Productivity Plus enhances your Xerox full-service maintenance agreement … 04/05. Here are some key reasons why your Full Service Maintenance Agreement (FSMA) is a great value – and a smart business decision: 1. The Full Service Maintenance Agreement (FSMA) is the most cost effective way to ensure that your equipment purchased from J.E.Bergasse receives adjustments, repairs, and preventive care from JEB certified personnel using authorized parts. Addressing the role of the Operator, Service Team, and your Service Agreement. The Xerox Full Service Maintenance Agreement (FSMA) is the most cost effective way to ensure that your Xerox equipment receives adjustments, repairs, and preventive care from Xerox-certified personnel using authorized Xerox parts. The Xerox Full Service Maintenance Agreement This agreement provides full parts and labor coverage for one year terms, only consumable supplies (toner, developer, fabric guides, and … We coordinate with Xerox to get you a quote for maintenance on the machine we are proposing. Follow Us. Eliminates the administrative hassle and need to remember of renewing. Call your reseller and ask to purchase a Xerox Service Agreement. For additional information contact your reseller, or call Xerox at 800-835-6100. Terms and Conditions This offer is available to Fuji Xerox Australia Pty Ltd (FXA) customers that lease or rent an eligible multifunction device and enter into FXA’s standard “Interest Free Promotion” terms and conditions for a 36, 48 or 60 month term.This offer cannot be used to finance cheque-backs, payouts of existing finance obligations, credits or similar rebates. reseller, or call Xerox at. X-Digital offers full-service maintenance contracts for Xerox Color and B&W production and office devices across San Diego, Orange County, Inland Empire, and Los Angeles. If I dont have a contract how can I get service? ¾. Service Agreement, it must be in good working order prior to being covered by a will dispatch a Xerox technician, who will then call you to confirm an arrival time. For additional information contact your For more information, call 1-866-382-4865 to: Network Support Services and Advanced Technical Support. Proudly Serving. Annual Service Agreements Xerox Business Innovation Partner Program, Call your reseller and ask to purchase a Xerox Service Agreement. Fee-based services include: For more information, or to purchase these services please call 1-800-821-2797 or contact your local Xerox office. Learn more about eService (2 MB PDF) Why do I need coverage for my color product? Xerox® and PrimeLink® are trademarks of Xerox Corporation in the United States and/or other countries. and scheduling basic maintenance at convenient times, rather than waiting for a Xerox customer service person. This application may not be available for all customers. You can customize your Full Service Maintenance Agreement to meet your specific needs: Onsite coverage up to 24 hours a day, 7 days a week ; … Our telephone specialists may be able to solve We can coordinate a Xerox Full Service Maintenance Agreement on your behalf, refer you to a alternative maintenance company, or train you on how to self service your own machine. Please see the maintenance options below and let us know which one works best for you. Share this page: Contact Info. an unexpected, expensive, and inconvenient time and material repair might be Least expensive service option over life of product. © 2021 Xerox Corporation. Agreement Update Support Rejoin Machine Service Maintenance Scheme In order to enjoy a cost-effective and best-in-class maintenance service, all customers are welcome to join our maintenance scheme, namely Full Service Maintenance Agreement (FSMA) for their Fuji Xerox products. Backing Your Xerox Solution with Award Winning Xerox Service. Overview All-in-one-price service for uncompromising output quality assurance, excellent cost controllability and unmatched customer service commitment. Next day response is standard for most North American customers. Is there an advantage to purchasing a multi-year agreement? All rights reserved. The Xerox Full Service Maintenance Agreement (FSMA) is the most cost effective way to ensure that you have access to remote support offerings and online support in addition to onsite support for repairs from Xerox-certified personnel using authorized Xerox parts. What response time can I expect when I need service on a product covered by a Xerox Service Agreement? parts, labor and travel costs (where applicable). Service & Support Backing your Xerox solution with award winning Xerox service. No other service provider can match the breadth of our exceptional coverage. Extended Service Agreements Parts: dependent on what part needs to be replaced. 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