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Non-reloadable prepaid cards and gift cards cannot be used at this time. If you resign, retire, or leave state service, you will not be eligible to take part in theNYS-Rideprogram. Click here to learn more about OMNY readers, including what the OMNY reader screens mean. All rights reserved. If you've selected a WageWorks Visa Prepaid Commuter Card or a WageWorks MasterCard Prepaid Commuter Card, your funds will load to your card by the 20th of the month. The NYC Commuter Prepaid Mastercard may only be used for qualified commuter benefit purchases in accordance with IRS Tax Code 132(f). Securely access your trip history and transaction activity in your personalized dashboard. The rep pointed me to a URL on WageWorks with this info, but it appears to be a private internal WageWorks URL because I got a 302 redirect to the WageWorks home page when I tried to access it while authenticated to my account, as well as unauthenticated in incognito browser tab. How can I get my blocked payment method accepted again? If you make, change, or cancel your order online after 11:59 p.m. EST on the first of the month, it will be considered an order for the next deadline. If you miss a deduction for any reason, your NYS-Ride orders will be canceled. Don't pay taxes on it, too. You must activate your card before you can begin using it. Just got a contact-enabled, refreshed wageworks card in the mail. I am an Employer On the WageWorks mobile app, you can easily take photos of your card transaction receipts and save them to your WageWorks account should you later need to submit receipts to verify card use. You must contact customer service to report the missing order within the first three business days of the month. Add a payment card to your digital wallet, then tap your device at an OMNY reader and GO. WageWorks, Inc. These two funds will be maintained separately too, i.e. For the purposes of this discussion, let's assume I pay the following for tickets: 1. All things related to the OMNY payment card system in the New York Metro. For example, if you order a pass on August 2, your order will become effective for the transit pass you will receive for November. Depending on your employers plan setup, funds are loaded on your WageWorks Commuter Card on either a pay period basis or once a month. All trademarks, services marks and trade names referenced in this material are the property of their respective owners. Choose how, when, and where to pay the fare: Check if your contactless credit, debit, or reloadable prepaid card has the contactless symbol on the front or back. Depending on your employers setup, you may get your card when you sign up for one or more of these accounts, or you may select an option to receive the card when you register for one or more of these accounts: Your human resources department or benefits administrator can tell you how employees in your organization receive a WageWorks Commuter Card when they enroll in one or more WageWorks commuter benefit accounts. This change will take effect for the January commuter benefit. I just had an hour and a half call with a poorly informed Wage Works rep who had no clue what Apple Pay even was. Like contactless cards, smart devices also use contactless technology. You can always contact OMNY customer service online or by calling 877-789-6669. You will need your Reduced-Fare ID number on your permanent card, which you could find out by calling 511. yes it is possible. You're paying enough for your commute. Distribution and use of this material are governed by With OMNY, you can use your own contactless credit, debit, or reloadable prepaid card, the digital wallet supported by your smart phone, smart watch, or wearable, or an OMNY card. Through OMNY, MTA riders can use a device or contactless card to pay their fare on all bus and subway trips. You cannot switch between your contactless card and other payment methods and still obtain your free transfer. i love the idea, but it just doesn't make sense financially. What happens in a three-pay-period month? The Card Center on the WageWorks web portal not only shows your recent card transactions and available account balances; it also provides more information about where and how to use your card, ordering replacement cards, and downloading important forms associated with your card. Important: Your payment method will be authorized the first time it is tapped on an OMNY reader. When is the money loaded on to the Commuter Card? Your fares are currently charged individually for each trip. Its easyjust swipe and go! In the meantime, you can use another card, including a card in your digital wallet, or MetroCard. With the Commuter Card you can purchase different fare options depending on your commute. Pretty annoying. Just ordered the WageWorks commuter card and of course they are still either a) technologically slow or b) too cheap to do contactless cards or to allow the cards to be loaded onto a digital wallet. I just posted in my advocacy group about WageWorks and TransitChek as well the other day. For example, if you use a reloadable prepaid card, you can prepay your card with cash at locations where reloadable prepaid cards are sold. You can register for an OMNY account or sign in to troubleshoot issues with your payment method. What are all the ways I can pay with OMNY? Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet. For customer service, call 1-833-584-8109. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. It works like a charm on OMNY readers. The figure is based on average tax rates, including state, federal and FICA taxes.Return to content. OMNY is a service provided by the Metropolitan Transportation Authority. Largo, Florida, United States. The MTA has a Balance Protection Program for customers who buy their 30-day MetroCard with the Commuter Card. Like contactless cards, smart devices also use contactless technology. You may continue using the same payment method at a different OMNY reader. Nationwide coverage with the most extensive commuter catalogue. Good news if like me you have a WageWorks commuter card and you are sick of swiping when everyone else is tapping. What if my fare media or vanpool vouchers or passes arrive but then are misplaced or lost? You can also submit a change or cancellation by calling Edenred Customer Service at(888) 235-9223. You will need to tap your payment method for each person that is riding with you. Heres an example based on $3,300 annual spending and a 30 percent effective tax rate. 1Accounts must be activated via the HealthEquity website in order to use the mobile app.Return to content, 2The example used is for illustrative purposes only; actual savings may vary. You can change your participation any time up to the monthly enrollment deadline. HealthEquity does not provide legal, tax or financial advice. Monthly administrative fee: $1.25 (paid by the City). Reach out to your commuter benefits provider to learn more. Monthly pre-tax payroll deduction: any amount up to $300. Under this option, you can elect to have any pre-tax deduction amount up to $300, the transportation fringe benefit pre-tax limit per month. The New York Metropolitan Transportation Authoritys new fare payment system is supposed to make paying for transit rides quicker and easierwith a tap of a bank card or a smartphone. Seems like they started shipping out the new cards on all orders after April 1 2021. Get an OMNY card at a 7-Eleven (the one near Port Authority on 42nd between 8th and 9th have some as of 12/9), Create an account on omny.info, Link your WageWorks card to your OMNY profile, All rights reserved. New program applicants will be issued MetroCards at this time, and you will receive more information on how to switch to OMNY once you are enrolled in the Reduced-Fare program. You will need to buy replacements on your own, on a post-tax basis. Get Karen Schroeder's email address (k*****@wageworks.com) and phone number at RocketReach. Use the same card or device for both legs of your trip to get a free transfer. Have your Reduced-Fare MetroCard and your credit/ debit card handy. Depending on the digital wallet you are using, and the number of cards in your digital wallet, you may need to select a default card. Deductions up to $300 per month are pre-tax and over $300 per month are post-tax. NYS-Rideorders reduce the earnings reported to the Social Security Administration. The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. The MTA is moving towards making OMNY the universal payment. If your monthly commuting costs are more than the $280, the balance of your commuting costs will be purchased with post-tax payroll deductions. The Commuter Card is funded by payroll deduction. Why can't I make changes after the deadline? From next month, I am planning to use the WageWorks commuter debit card offered as an option by my employer. The current pre-tax monthly limit is $280. Questions about your WageWorks Commuter Card? Location. 2019 Metropolitan Transportation Authority. How do I know if my payment method was charged? Reduced-Fare customers who switch to OMNY will be able to take advantage of fare capping, which is an easier and more equitable way to pay your fare. The Commuter Card plan offers two options: If you are also enrolled in the Park-N-Ride plan, you can choose to have both benefits available on the same card. Don't pay taxes on it, too. Your payment may not be accepted for a few reasons. .css-16c7pto-SnippetSignInLink{-webkit-text-decoration:underline;text-decoration:underline;cursor:pointer;}Sign In, Copyright 2023 Dow Jones & Company, Inc. All Rights Reserved. The WageWorks Healthcare Card is the quick and easy way to pay for eligible healthcare expenses using your WageWorks healthcare benefit account (s). Press question mark to learn the rest of the keyboard shortcuts, https://www.benefitresource.com/blog/bri-new-digital-wallet-options/. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. The monthly tax-free allowable limits are: Qualified Commuter Transit: $300 Qualified Commuter Parking: $300 Using your Commuter Benefit Solutions Account is as easy as 1-2-3: Decide how much to contribute towards your commute based on your monthly public transit and/or parking expenses. Once you have your OMNY card, you can add value online through your OMNY account or at participating stores. If you tap your contactless card or smart device and the OMNY reader indicates that the payment was not accepted, you will need to use another payment method to pay for your ride. You also can send an email to. You can use your commuter benefits to pay for thousands of eligible transit expenses. If you prefer to pay with an MTA-issued Reduced-Fare OMNY card, you should keep using your MetroCard until Reduced-Fare OMNY cards are available in 2023. Any mass transit fare media, vanpool vouchers, or passes you already bought before you left state employment will be supplied as scheduled, but you cannot receive a refund for any purchase that you are unable to use. News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. This is a set deduction equivalent to the cost of the MTA 30-Day Unlimited Ride MetroCard. Use the Edenred Calculator to calculate your estimated savings. For example, if you move, transfer to another work location, or your commuter costs change, you may adjust your order. Discover how to turn your commute into amazing taxsavings. At their pace, Im expecting, like youre saying, to have a digital OMNY card or even the physical OMNY card you can load before WageWorks gets in the game. You can use the Commuter Card to buy tickets at ticket vending machines of many transit providers throughout the state. Each tap will result in a full-fare charge. You must place your order by the first of the month, two months before the commuting month. NYS-Rideorders do not reduce contributions or benefits under your retirement plan, life insurance, or Medicare. UberPool and 7 other ways to use commuter benefits, 2002-2023 HealthEquity, Inc. All rights reserved |, Language Assistance/Non-Discrimination Notice, Asistencia de Idiomas/Aviso de no Discriminacin. Simply log into your account and fill out a simple form to have eligible expenses paid directly from your account. For example, if you travel with 3 additional riders, you will need tap 4 times on the first leg of your trip and 4 times for free transfers on the second leg of your trip. Important:If you are using a new payment method, you will not be able to perform pass-backs when you use that payment method for the first time. The digital assistant will help you make this choice. You can tap and pay for yourself and up to 3 additional riders with the same payment method on a single trip. Providers include MTA, NJ Transit, NY WaterWay, CDTA, Adirondack Trailways, Niagara Frontier, and Amtrak. Till this month I used to directly fund a Metro North mail-and-ride account from my paycheck. What if my commute or commuting costs change? Learn more about accessibility. Send payments directly to your parking provider, Get monthly transit passes or tickets mailed to your home, Get reimbursed for eligible out-of-pocket parking expenses, Load funds onto your smart card or debit card. i didn't recall getting an email reminderi searched my inbox, they sent it on Nov 25th at 6:15pm. The Office of the State Comptroller (OSC) takes two equal deductions from your biweekly paycheck to cover the cost of your transit pass. quick start guide. Make monthly pre-tax contributions to your account. If you wish to make, change, or cancel your order, you must do so online by 11:59 p.m. EST by the first of the month or by phone by 8 p.m. EST on the weekday on or before the first of the month. Sign up for a free, optional OMNY account to access this and other benefits. What if my Commuter Card account balance doesn't cover the cost of a transaction? PIN-restricted debit cards cannot be used at this time. Commuter Benefits During Covid. Important:If you travel with multiple riders, you can perform pass-backs to pay for yourself and up to 3 additional riders, including free transfers. This program is sponsored by OER and administered by Edenred Benefit Solutions (Edenred). In addition, there are no fees for employees who participate in the NYS-Ride program. Be sure to log into your NYS-Ride account and make changes before the order/cancellation deadlines. That was annoying, but hopeful that the new card will actually be contactless. Its like a discount on your eligible commuter expenses. Please use the link below to create an Edenred account for monthly orders for 2022. Simplified administration with a rewarding member experience. Commuter Benefits: The Smartest Way to Get to Work. How do I know if my card is contactless and can be used with OMNY? It makes buying monthly transit passes quick, easy, and convenient. The fare charged to your payment method is not displayed on the OMNY reader screen. For MTA commuters: if you use your Commuter Card to purchase a 30-Day Unlimited Ride or 7-Day Express Bus Plus MetroCard it will be covered by the MetroCard Balance Protection Program. For example, if you tap your contactless card to ride the subway, you must tap that same contactless card to obtain your free transfer to a local bus. Did you have to call and ask for the card? Monthly pre-tax payroll deduction: $127. Can I switch between my contactless card and my smart device during my trip? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Digital wallets are mobile applications that allow you to make payments with smart devices, such as your smart phone, smart watch, or wearable. Seems their reps are not aware of this. Easy ordering and payment for members and administrators. Digital wallets on your smart phone, smart watch, and wearable are supported today, including Google Pay, Apple Pay, and more. Also, right before disconnecting I asked if the card could be added to a digital wallet. Yes. Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. When you add your bank card to your digital wallet, it will create a device account number. For non-personal use or to order multiple copies, please contact As for a physical OMNY contactless card, that is coming. they said there's no email, no way to submit it through their site, no phone number. To ensure that the fare is charged to your preferred payment method, please select the card in your digital wallet that you want to use and tap your smart device on the OMNY reader. I just load money onto my pass using my payment card, and Im on my way. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Contactless cards have this symbol on the front or back. How do I switch my current order to the Commuter Card? The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. Edenred will send you an email notifying you of the 90-day period. Can I still receive free transfers with OMNY? Is this published anywhere? Additional fare options will be available during future phases of the rollout, including reduced fares, student fares, special programs, and more. Important:You must use the same payment method throughout each individual trip to qualify for benefits like free transfers. Can I switch between OMNY and MetroCard during my trip? I have multiple cards in my digital wallet. This program is sponsored by OER and administered by Edenred Benefit Solutions (Edenred). Commuter Card. Use the card to pay for any qualified public transit expensesjust swipe and go. Until March of 2020, the average travel time to work was 26.6 minutes (), the longest commute time since the census began measuring one-way commute times in 1980.While many essential medical workers and production and supply chain employees have certainly still been getting themselves to a physical work place each day; Gallup reports that up to 62% of the . Can I use my Commuter Card for purchases other than transportation? What if I don't receive my fare media or vanpool vouchers or passes? Rocketreach finds email, phone & social media for 450M+ professionals. See Commuter Card FAQ. . At the moment, you can't use WageWorks (or any other pretax transit benefit provider that I know of) with OMNY. In three-pay-period months, OSC will not take a deduction from the third paycheck. For example, if your payment method has been blocked by your bank or by the MTA, or your smart device is damaged, then you will not be able to use that payment method at any OMNY reader until the issue is resolved. Continue reading your article witha WSJ subscription, Already a member? See https://new.mta.info/ for more details about the MTAs Balance Protection Program. The WageWorks Commuter Card is a quick and easy way to pay for. Since OMNY does not know which card is your preferred payment method, the system will charge your fare to the first card that it reads. Just choose your preferred payment method, tap at an OMNY reader, and go! To see the site as intended, we recommend using a newer browser like Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Can I use my transit benefit card with OMNY? The card cannot be transferred between employees or employers and has a maximum balance limit of $2,500. However, as OMNY is rolled out, we will introduce fare options that are comparable to what is available with MetroCard today. Which card will be charged if I tap my physical wallet on an OMNY reader? Like contactless cards, smart devices also use contactless technology. Eligibility requires a commuter benefits program offered through your employer. Log into your account or call Edenred Customer Service at(888) 235-9223. this is back in May when I called to complain that with Covid, who the hell knows when I'm going back. To pay your fare at subway turnstiles, AutoGates, and onboard buses (including Select Bus Service buses), simply tap your own contactless credit or debit card, smart device, or OMNY card on the OMNY reader. OMNY is available at all subway stations and on all MTA-operated buses in New York City. New employees are eligible to enroll immediately, you just need your Employee ID, Department ID, and Negotiating Unit. Yes. It's definitely importantly to have contactless and preferably Apple Wallet capable cards as otherwise I'll have to be touching the subway machine every time I occasionally need to buy a single Subway ride and the bus only accepts unlimited metro cards or quarters. This card may not be used everywhere Debit Mastercard is accepted. Employers can also attract and retain employees by offering transportation benefits. We are pleased to announce that the NYS-Ride commuter benefit will now be administered by Edenred. Any unused balance remains on the card for future use. The rollout of OMNY will occur in phases until OMNY is available everywhere for everyone. Digital wallets are mobile applications that allow you to make payments with smart devices, such as your smart phone, smart watch, or wearable. Theres a separate payment card for each WageWorks commuter benefit account: The WageWorks Commuter Card and your WageWorks account are completely integrated. Many banks and financial institutions have started switching to contactless cards to make payments faster and more secure for their customers. Pay no more than $33 in total fares between Monday and Sunday, no matter how many rides you take. Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. This site isnt optimized for Internet Explorer users. The MTA has a Balance Protection Program for customers who buy their 30-day MetroCard with the Commuter Card. I reached out to a WageWorks rep in August 2020, and they said that WageWorks will launch, in Q4, a branded contactless payment card to work with OMNY, after OMNY is 100% available across NYCT (but before 100% availability in other MTA services like MNR, LIRR). Cards issued on the Visa, Mastercard, American Express, Discover, UnionPay, and JCB networks are accepted today. OMNY supports a full-fare, pay-per-ride option now, including free transfers. Changes or cancellations must be made by the first of the month. that's the Wednesday before Thanksgiving. Commuter Benefits Pre-Tax Limit Increased to $300/Month The IRS has announced that for the tax year 2023, the monthly pre-tax limit for commuter benefits has been increased to $300 per month for both transit and parking. It appears that a rollout is or will happen soon depending on who your employer uses, so I would definitely inquire. If you retire, resign, or end your employment with the State, you cannot make an order and no further purchases will be processed for you. We have designed OMNY readers with various features to ensure that accessibility standards are achieved. I was asked what color my card was and was then informed the card was old and that they needed to send me a new contactless card. You can use your commuter benefit to pay for a variety of public transit costs with pre-tax dollars. Password. The Commuter Card is a stored value card linked to your Edenred account. You can call toll free to(888) 235-9223. Which card will be charged if I tap my smart device on an OMNY reader? Each payment method can support up to 4 riders and 4 free transfers on a single trip. You can also use cash to buy a new OMNY card or reload an existing OMNY card at more than 2,000 retail locations across the New York metropolitan area. Use it to buy tickets, vouchers, and monthly passes for the train, subway, bus, ferry and/or to pay for vanpooling and parking as part of your commute to work. See. Changes or cancellations must be made online by 11:59 p.m. EST by the first of the month, two months before the benefit month. I have multiple contactless cards in my physical wallet. The Commuter Card is a stored value debit card linked to a special Transportation Spending Account, secured by the City Commuter Benefit provider, Edenred. User Agreement (Updated 10/10/2010) Terms and Conditions. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue . Commuter benefits let you use pre-tax dollars to pay for eligible transit and parking expenses. The IRS has announced that for the tax year 2023, the monthly pre-tax limit for commuter benefits has been increased to $300 per month for both transit and parking. is a pre-tax benefit that helps NYS employees save money on public transportation costs and contributes to a greener environment. Can I still pay for multiple riders with OMNY? 5 things you need to know, UberPool and 7 other popular ways to use commuter benefits. On your pay day the account gets funded by your payroll deductions that you assign according to your monthly commuting needs. If your transit benefit provider has issued you a contactless credit, debit, or reloadable prepaid card, you should be able to use that card at an OMNY reader and register it in your OMNY account. It's $255 btw. NYS-Rideis a commute-to-work program. This is because the system must have a record of your payment method before you can perform pass-backs. Once the Commuter Card becomes inactive, any remaining funds will be removed from the Card and the pre-tax funds will be given back to New York State. This convenient reloadable prepaid card can be used to pay for transit and parking fees. If you lose your 30-day MetroCard, the MTA can deactivate the card and refund a pro-rated amount of your unused card back to your Commuter Card that you can use to buy a new MetroCard. The card is funded on the 20th of the month prior to the benefit month. Therefore, theNYS-Ridereduction of social security taxes could slightly reduce Social Security benefits for people below the Social Security wage maximum. Now you can reload OMNY cards online. Manage your bank cards and OMNY cards all in one place. I was reading the following and it made me think there may be an option here: " Today, you can use cash with OMNY in limited ways. The Card Center on the WageWorks web portal is your one-stop shop for information about your WageWorks Commuter Card. If you are having trouble with your digital wallet, you may need to remove your card from your digital wallet and add it back in. Monthly administrative fee: $1.25 (paid by your additional payroll deduction). For example, your use of the Health Care Card results in the same exchange of data over the card processing network as when you use a personal credit card. The wages reported on your W-2 form are reduced by the total of your NYS-Ride orders. yeah, that's great customer service. Because you spend enough. Your free transfer will not be visible on the OMNY reader screen.