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if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); what can i do? If your address has a mailroom or parcel lockers, this is the first place Id recommend checking most commonly, this is where its at. 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We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. Try it free. When a buyer opens a request, the funds related to the sale may be put on hold. When this message is used, the package is typically at adifferent location like a mailroom, for example. Copyright 1995-2023 eBay Inc. All Rights Reserved. This subreddit is not affiliated with or endorsed by the United States Postal Service. In some cases, a seller may have to cancel an order for example, if a buyer has sent a cancellation request or hasn't paid for an item in time. According to several USPS employees, management gets on the drivers case if they return back with unhandled or undelivered mail. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! If you have any other questions about USPS, please ask them using the comment form below and Ill be happy to respond. If you cant resolve the buyers issue, or disagree with their reasons for opening a request, you can ask eBay to help. Everything you need to know about buying from international sellers and the benefits of eBay International Shipping and theGlobal Shipping Program. there no fees into the US if the purchase is under $800.00. If, however, the authorized agent that has received your package for final delivery was a coworker or a neighbor that you trust you might find your package to be missing a little longer than expected at least until they reach out to you and let you know that they accepted the package for you and set up a time to drop it off or have you come by and pick it up. Select your reason for closing the request from the dropdown, and add details if you want to. eBay Money Back Guarantee covers most transactions on eBay. Youll know who to ask, theyll be able to tell you where the package is, and youll be good to go! var m3_u = (location.protocol=='https:'? Are you a seller who needs help with shipping? Since youre still waiting to see whether the parcel will reach you, you should hold off with filing a claim. Subscribe to DoNotPay and learn how to file a complaint or request a late delivery refund easily! I recently sold a pair of shoes and shipped it via USPS priority, to a confirmed address and eligible for seller protection. Are you a seller looking to help a buyer with an item that hasn't arrived? Tip. However, the actual agent the driver delivered to is themselves. Finally, consider signing up for USPS informed delivery service. So, you dont need to worry about it being handed off to potential thieves, or even your neighbors. Failing to ship on time can lead to your item arriving later than the estimated delivery date. Luckily, these kinds of messages are quite rare. Bought an item and want to check when it should arrive? If your buyer hasnt received their item and the estimated delivery date has passed, theyll let you know theres an issue by opening an item not received request. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I guess the customer does not get the item. A private community forum / support group. What Does Delivered To Agent For Final Delivery Mean On USPS? In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. I HIGHLY recommend the services at US Global Mail. Most commonly, this is a mailroom, front desk clerk, or parcel locker. When a package is delivered to the agent, USPS considers their obligation to be over. I had an ebay shipment delivered to "agent" last week, after a phone call I found out the agent ended up being an alternate post office since the intended . Find out what to do if you need to change the address your item is being shipped to. Find many great new & used options and get the best deals for FIFA Club World Cup Japan 2006 Flame pin badge FC Barcelona SC Internacional at the best online prices at eBay! In total, no one took responsibility for the "final delivery", and nor the seller, nor USPS helped me by email. "That is it used to until about 2-1/2 months ago. Is anyone else seeing an increase in USPS delivery statuses showing as "Delivered to Agent for Final Delivery"? I just want to avoid this in future. 1. Performance is just as advertised. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. Your position is unchanged in strength. If you aren't there, then I'll leave you a slip stating I tried delivering it. I'd let the buyer know you are investigating with USPS and appreciate her patience while you do so. If eBay closes the case in your favor, the case will be closed immediately and you wont need to do anything else. Just hatetalking to ebay customer service. It is now up to the agent to actually deliver the package to you. They can then relist the item and you can buy it again with the correct address. I will call usps in the morning but just wondering if someone knows. This will help you deduce where the package is and . My understanding is that this means the package was left with someone other than the addressee like someone else in the household or a neighbor. Get mail from all your homes and business(es) or both in the same app. The package was delivered to the agent for final delivery in Indianopolis, IN November 15th. Sit back and relax while we do the work. Don't love it? You can track your parcel at any time to see where it is or if it got stuck in transit. Will call usps in the morning. Search Results | delivered to agent for final delivery - USPS You'll find the delivery details for an item, such as shipping charges and the estimated delivery date, in the Shipping and payments section of the listing. They may not want to tell you that they accepted the package for you or they may not even know who you are and instead just feigned to be authorized agents so that they could get their hands on whatever it is you were having shipped to you in the first place. Like we talked about a second ago, though, the USPS definitely trains their mail carriers to only ever hand packages over to authorized agents if they have a reason to expect that they are actual agents of the individual named on the mail or package directly. Learn how to handle a payment dispute as an eBay seller. document.write ("?zoneid=4"); Small packages go through customs at NY, none of my buyers have ever been asked to pay customs duties. If you don't agree with our resolution when we've stepped in to help resolve an issue, you can appeal by providing new information within 30 calendar days of the case closing. it sounds like the "final agent" which is not usps lost the item. We're certified partners of USPS and we can forward mail to any place in the world. Additionally, I will share some tips to avoid having your package delivered to an agent in the future, if you wish to prevent this from happening again. '&charset='+document.charset : (document.characterSet ? In some very rare circumstances, though, you may be dealing with someone that acted as an authorized agent to receive a package for you that wasnt authorized to do so at all. Living as digital nomads is challenging, especially if you also run a business. Changes to Promoted Listings Standard ad fees, eBay partners for sellers services allproviders on one page. The tricky thing with this update is that it never really says who your agent that the package was delivered to actually is, which makes tracking them down a little bit of a challenge if they dont first reach out to you instead. You won't be able to re-open the request or case once it's closed. Check With Those Who May Have Received It, 5. This results in the final delivery being made by an agent after USPS has delivered the package. Yes, you read that right. Proof the buyer received a refund before the case was closed. The package was delivered to the agent for final delivery in Indianopolis, IN November 15th.